LEGAL

Terms and Conditions

Last updated: 21 October 2026

1. Who provides the service

The MV OFFICE service is provided by MV OFFICE, with its place of business at MV OFFICE, Edifício Horizonte, Rua dos Piornais Nº18, -19C, São Martinho, 9000-679 Funchal, Madeira, Portugal.

2. What these terms cover

These terms govern the use of this website and the MV OFFICE membership. The membership agreement signed on subscription prevails over these terms in case of conflict.

3. The membership

The membership costs €300 + IVA per year, paid annually in advance, and includes:

• a professional business address in Funchal for your business presence and correspondence;
• registered office use, where permitted and subject to the applicable requirements;
• mail checked daily, with notification when correspondence arrives;
• secure scanning of important correspondence, sent by email;
• one coworking day each month, with printer and scanner access;
• introductions to relevant local professionals, where appropriate;
• a local point of contact for practical questions.

Other services — including physical forwarding of mail and additional coworking days — are not included and are quoted case by case before being provided.

4. Registered office use and verification

Use of the address as a registered office is available where permitted by law and is subject to identity verification. We confirm the applicable requirements with you before the address is activated, and we may decline a subscription where those requirements are not met.

5. Mail

Incoming correspondence is checked on business days and you are notified when it arrives. We are not responsible for delays or losses caused by the postal operator or by couriers before delivery to our premises.

6. Your obligations

You undertake to give us accurate information, to keep it up to date, and to use the address only for lawful activity. We may suspend or terminate the service if the address is used for unlawful purposes or if the information given proves to be false.

7. Duration and cancellation

The membership is annual. The conditions for renewal and cancellation are those agreed with each client and set out in the membership agreement.

8. Liability

We provide the service with reasonable care and skill. We are not liable for indirect or consequential losses, nor for loss of profit, arising from the use of the service. Nothing in these terms excludes liability that cannot be excluded under Portuguese law.

9. Changes to these terms

These terms may be updated. The version in force is the one published on this page, with its date. Changes affecting existing clients are communicated by email.

10. Applicable law and disputes

These terms are governed by Portuguese law. The courts of Funchal have jurisdiction, without prejudice to the rules that protect consumers.

Complaints may be submitted through the electronic complaints book at livroreclamacoes.pt. Consumers may also use the European online dispute resolution platform at ec.europa.eu/consumers/odr.